Lost Opportunity: Netflix’s Reed Hastings blows the apology Part II

| September 21, 2011

The second in a two-part series on Netflix CEO Reed Hastings’ attempt to apologize to subscribers for recent changes to the Netflix service and fees. In July 2011 the company announced the DVD-by-mail and streaming video service would be charged for separately and that the combined Netflix fee increases would be up to 60% higher [...]

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Lost Opportunity: Netflix’s Reed Hastings blows the apology (Part I)

| September 21, 2011

This is the first in a two-part series on Netflix CEO Reed Hastings’ attempt to apologize to subscribers for recent changes to the service and fees. In July 2011 the company announced the DVD-by-mail and streaming video service would be charged for separately and that the combined Netflix fee increases would be up to 60% [...]

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Anxiety Impedes Peak Performance

| September 6, 2011

How is speaking before a group like being a world-class swimmer? The performance of both can be impaired by worry and anxiety. Nine-time Olympic swim champion Dara Torres, 42 years old, was co-captain of the US team competing in the 2009 FINA world championship. She nearly blew her first major international competition in 1984 when [...]

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Speak for Impact

| September 6, 2011

Speaking is powerful. The human voice has the force to move mountains. To change lives. To impact the world. Speaking for impact is not an accident, it’s a skill. It is my great pleasure to work with executives, professionals and leaders to elevate their speaking skills and increase their impact. Executive presentation skills and media skills [...]

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