Lost Opportunity: Netflix’s Reed Hastings blows the apology Part II

| September 21, 2011

The second in a two-part series on Netflix CEO Reed Hastings’ attempt to apologize to subscribers for recent changes to the Netflix service and fees. In July 2011 the company announced the DVD-by-mail and streaming video service would be charged for separately and that the combined Netflix fee increases would be up to 60% higher [...]

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Lost Opportunity: Netflix’s Reed Hastings blows the apology (Part I)

| September 21, 2011

This is the first in a two-part series on Netflix CEO Reed Hastings’ attempt to apologize to subscribers for recent changes to the service and fees. In July 2011 the company announced the DVD-by-mail and streaming video service would be charged for separately and that the combined Netflix fee increases would be up to 60% [...]

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Be an All-Star: Speak from your Strengths

| September 6, 2011

Every speaker has strengths. In fact, we’ve identified ten top Speaking Strengths™ in our work with executives and leaders. Register and download full the list. Of the ten top Speaking Strengths, you almost certainly have one and may have several. By leveraging these strengths you can quickly elevate your speaking skills. We teach you how [...]

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Anxiety Impedes Peak Performance

| September 6, 2011

How is speaking before a group like being a world-class swimmer? The performance of both can be impaired by worry and anxiety. Nine-time Olympic swim champion Dara Torres, 42 years old, was co-captain of the US team competing in the 2009 FINA world championship. She nearly blew her first major international competition in 1984 when [...]

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Speak for Impact

| September 6, 2011

Speaking is powerful. The human voice has the force to move mountains. To change lives. To impact the world. Speaking for impact is not an accident, it’s a skill. It is my great pleasure to work with executives, professionals and leaders to elevate their speaking skills and increase their impact. Executive presentation skills and media skills [...]

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